FAQs

Royi Sal is a Thailand-based OEM and ODM jewelry manufacturer with over 25 years of experience, serving jewelry brands, wholesalers, retailers, and distributors worldwide. Unlike factories that simply manufacture to drawings, we work as your Jewelry Development Partner. Our engineering team reviews every design for manufacturability, durability, quality, and cost efficiency before production begins, helping reduce risk and improve long-term production success.
As an RJC Certified Member, ISO 9001:2015 certified, and SMETA-audited manufacturer, we are committed to delivering consistent quality, responsible manufacturing, and reliable long-term partnerships.

We primarily work with B2B customers, including: Jewelry brands, Wholesalers, Retail chains, Independent retailers, Importers, Distributors, Private label businesses, Corporate gift suppliers.
We support both startups launching their first collection and established companies looking for a reliable manufacturing partner.
We do not operate as a retail jewelry seller.

Our factory and headquarters are located in Bangkok, Thailand, one of the world's leading jewelry manufacturing hubs. Thailand is internationally recognized for skilled craftsmanship, gemstone expertise, and efficient export logistics, making it an ideal location for producing high-quality jewelry for global markets.

Yes. Customers are welcome to visit our factory by appointment. During your visit, you can meet our sales and development teams, review production capabilities, discuss projects, and better understand our manufacturing process.
For customers who cannot travel to Thailand, online meetings and virtual factory presentations can also be arranged.

Royi Sal was established in 2001 and has accumulated more than 25 years of experience in jewelry manufacturing. During this time, we have developed expertise across sterling silver, brass, bronze, and gold jewelry for customers in multiple international markets.

We export to customers in over 73+ countries with the majority of Europe, North America, Australia, and Asia. Our team is experienced in international shipping, export documentation, and supporting customers with different market requirements.

No. Besides 925 sterling silver, we also manufacture jewelry using solid gold (9K, 14K, and 18K), brass, bronze, and white bronze. Material selection depends on your product positioning, target retail price, durability requirements, and market.
Our team can also recommend alternative materials when precious metal prices fluctuate.

Yes. OEM (Original Equipment Manufacturing) is one of our core services. Customers can provide sketches, CAD files, technical drawings, or physical samples, and our engineering team will develop them into production-ready jewelry.
Throughout the development process, we review each design to improve manufacturability while maintaining the intended appearance.

Yes. We maintain a large collection of ready-to-order designs that customers can select and customize. Depending on the design, customers may change plating colors, gemstones, finishes, dimensions, or branding to suit their collection.
ODM allows businesses to launch products more quickly than starting from a completely custom design.

Yes. Many customers begin with only a sketch, reference image, mood board, or concept. Our design team can assist in converting these ideas into production-ready jewelry through design consultation, engineering review, CAD development, and prototype production.
The more information you provide regarding dimensions, materials, stones, and target pricing, the more accurately we can develop your design.

Yes. We routinely sign NDAs before any confidential designs, CAD files, or technical information are shared. You are welcome to send your own NDA template, or we can provide ours for your legal team to review.

Design ownership depends on the commercial agreement between Royi Sal and the customer. In general, customer-supplied designs remain the customer's intellectual property. For projects involving customer-funded development, ownership of work products such as CAD files, tooling, or molds should be clearly defined before development begins to avoid misunderstandings.

Our factory has the capacity to produce up to 85,000 pieces per month, equivalent to more than 1 million pieces annually. Production capacity may vary depending on design complexity, materials and order requirements, with additional shifts and overtime available during peak periods.

Yes. During design review, our engineering team may recommend adjustments to reduce weight, simplify assembly, optimize stone setting, or select alternative materials without significantly affecting the appearance or functionality of the jewelry. These recommendations aim to improve manufacturability and overall commercial viability.

Most factories manufacture to a drawing. We review every design for manufacturability, durability and cost efficiency before it enters production. This careful process helps us achieve an approximately 98% first-pass quality rate, supporting consistent quality and efficient production. We hold ISO 9001:2015 and RJC certification, have completed a SMETA social-compliance audit, and we also allow independent third-party inspection before every shipment giving customers greater confidence in product quality, compliance and consistency.

Yes. We regularly work with startups launching their first collection as well as established brands expanding existing product lines. We guide new customers through the development process, explain manufacturing requirements, and recommend practical solutions based on their budget and objectives.

Yes. We manufacture jewelry across different market segments, including premium collections. Material selection, finishing, stone quality, and production methods are tailored to the customer's specifications and target market.

Our sales team communicates fluently in English and works closely with our production departments to make sure your requirements are translated accurately into technical specifications. If your team prefers a specific communication channel (email, WhatsApp, Teams, Zoom), we're happy to accommodate it.

Simply contact our sales team with your design concept, product information, or existing files. We will review your requirements, discuss your objectives, prepare a quotation where appropriate, and guide you through the sample development and production process.

After receiving your enquiry, our sales team reviews it and responds within 1-2 business days to confirm receipt and clarify any missing details such as materials, dimensions, quantity, and finishing requirements. Once we have enough information, we prepare a quotation or outline next steps, typically within 3 business days depending on project complexity.

To prepare the most accurate quotation, we accept various file formats and reference materials, including: CAD files (.3DM, .STL, .STEP), technical drawings, hand sketches, product photos, existing jewelry samples, PDF specifications, mood boards, and dimensioned drawings.
If you only have an idea or inspiration image, our team can still assess the project and advise what additional information is needed before development begins.

Yes, in many cases. A photo allows us to evaluate the design concept and estimate the manufacturing approach. However, additional information such as dimensions, metal type, stone specifications, and quantity will be required before we can prepare an accurate quotation.
For complex designs, CAD development will usually be required before production.

Yes. Our product development team regularly converts hand sketches into production-ready jewelry. After reviewing your concept, we prepare CAD models that consider structural integrity, manufacturability, stone setting requirements, polishing accessibility, and overall production efficiency.

Yes. Before production, our engineering team reviews every design to identify opportunities for improvement. Recommendations may include adjusting wall thickness, reinforcing weak areas, improving stone security, simplifying assembly, reducing unnecessary weight, or selecting alternative production methods.
Any proposed changes are discussed with the customer before implementation.

Our objective is to manufacture your approved design as accurately as possible. However, some designs may require minor engineering adjustments to ensure they can be produced reliably, meet quality standards, and withstand normal wear.
Whenever adjustments are necessary, we will discuss them with you before proceeding.

Yes. During the engineering review, we may recommend practical alternatives that reduce manufacturing costs without significantly affecting the design. Examples include optimizing metal weight, simplifying assembly, selecting different stone sizes, modifying construction methods, or recommending alternative materials.
Our goal is to balance aesthetics, durability, and commercial viability.

Yes. If you have a target manufacturing cost, please let us know during the enquiry stage. Our team will evaluate whether it is achievable and may recommend design or material adjustments to help meet your budget while maintaining product quality.
Although every target price cannot always be achieved, we will explain the reasons and discuss possible alternatives.

The following information significantly improves quotation accuracy: product dimensions, metal type, stone type and size, plating requirements, surface finish, estimated quantity, target price (if applicable), CAD files or technical drawings, and required delivery schedule.
Incomplete information may result in preliminary estimates that require revision later.

Yes. Many customers submit an entire collection for review. To improve efficiency, we recommend organizing designs into a spreadsheet or PDF with reference numbers, quantities, materials, and any special requirements.
This allows our engineering and quotation teams to review projects more efficiently.

Yes. Every project undergoes an initial technical assessment before pricing is finalized. This helps identify manufacturing challenges, estimate production methods, and ensure the quotation reflects realistic manufacturing costs.

Once the quotation is approved and the required payment has been received, the project moves into the product development stage. Depending on the project, this may include design review, CAD development, engineering verification, prototype preparation, and sample production before bulk manufacturing.

CAD development converts your approved design into a precise three-dimensional digital model for manufacturing. During this stage, dimensions, wall thickness, stone settings, tolerances, and production feasibility are carefully reviewed before the sample is produced.

Most development projects include up to 2 rounds of minor revisions (adjustments to proportions, stone placement, or finishing) at no extra charge. Significant design changes beyond the original brief may involve additional engineering time and cost, which we will always confirm with you before proceeding.

Yes. Additional revisions can usually be accommodated. However, extensive design changes after engineering has begun may affect both development cost and lead time.

CAD development time varies depending on design complexity. Simple projects may require only a few working days, while highly detailed designs involving complex stone settings or multiple moving parts require additional engineering time.
Your estimated schedule will be confirmed after project evaluation.

Yes. Before sample production begins, CAD renderings or technical views are provided for customer review and approval. This allows dimensions, proportions, stone placement, and overall appearance to be confirmed before physical production starts.

Yes, but changes after CAD approval may require additional engineering work, new renderings, revised quotations, or adjustments to the production schedule depending on the scope of the revision.

Please notify your sales representative immediately. If manufacturing has not yet started, changes may still be possible. Once production has begun, modifications may no longer be feasible or may incur additional costs.

Before production begins, our engineering team reviews each design for casting feasibility, polishing accessibility, stone setting security, structural strength, assembly requirements, finishing quality, and production efficiency. This process helps reduce manufacturing risks and improve consistency.

Yes. We regularly assist customers in developing complete collections consisting of multiple products such as rings, earrings, necklaces, bracelets, bangles, and matching sets. Our team can coordinate design review, engineering, sampling, quotations, and production scheduling across the entire collection to ensure consistency in style, quality, and manufacturing efficiency.

A sample allows both you and Royi Sal to verify the design, dimensions, weight, stone setting, finishing, functionality, and overall appearance before committing to full production. It helps identify any necessary improvements early, reducing the risk of costly changes during bulk manufacturing. We strongly recommend sample approval for all new designs.

Yes, if you choose to proceed directly to production. However, Royi Sal recommends producing and approving a sample first, especially for new designs. Skipping the sample stage increases the risk that the finished products may not fully meet your expectations, as any issues would only be discovered during production.

Yes. Most custom designs begin with a single sample for evaluation. Once approved, the project can move forward to bulk production according to the agreed minimum order quantity.

Sample pricing depends on the design complexity, materials, stones, and manufacturing processes required. Since samples involve one-time development work and individual production, the cost is generally higher than the bulk unit price. If applicable, part of the sample development cost may be credited toward your first production order according to the agreed commercial terms.

Most sample projects are completed within 4–6 weeks, depending on design complexity, engineering requirements, material availability, and production workload. Projects requiring custom stones, complex mechanisms, or multiple engineering revisions may require additional time.

Yes. The sample stage is intended to evaluate the design before bulk production. If adjustments are required, we will review your feedback, discuss the technical implications, and prepare the necessary revisions. Depending on the scope of the changes, additional development costs or lead time may apply.

Once the sample has been approved, Royi Sal prepares the project for bulk production. This includes confirming the final specifications, production schedule, materials, quality requirements, and commercial terms before manufacturing begins.

Yes. Where applicable and requested, samples can be prepared with the required hallmarks, logos, or laser markings. The availability of hallmarking depends on the material, product design, and destination market.

Yes. Upon request, samples can undergo additional testing such as XRF analysis, metal composition verification, or third-party laboratory testing for compliance with specific market requirements. Testing options and associated costs will be discussed before proceeding.

That is our objective. Bulk production is manufactured according to the approved sample and final specifications. As with any handcrafted manufacturing process, slight variations may occur within accepted production tolerances, but our quality control procedures are designed to ensure consistency throughout the order.

Bulk production is generally completed within 5–7 weeks after sample approval, payment confirmation, and receipt of all required materials and approvals. The actual lead time depends on product complexity, order quantity, and factory scheduling.

In some cases, yes. Rush production may be possible depending on factory capacity, material availability, and project complexity. Please discuss your required delivery date with your sales representative as early as possible so we can evaluate the feasibility.

Yes. Your sales representative provides progress updates at each key production milestone (typically weekly for larger orders), including photos or short videos where useful, so you always know where your order stands.

Although each project differs, a typical production process includes: engineering review, CAD approval, wax preparation, mold making, casting, filing and assembly, stone setting, polishing, plating (if required), final inspection, packaging, and shipment.

Minor changes may be possible during the early stages of production. However, once manufacturing progresses beyond certain stages, changes may no longer be feasible or may require restarting parts of the production process, resulting in additional cost and lead time.

Quality is monitored throughout the manufacturing process rather than only at the end. Each production stage is inspected before moving to the next process, allowing potential issues to be identified and corrected as early as possible.
This systematic approach helps improve consistency, reduce defects, and maintain the approved product specifications.

Depending on the product, inspections may include: dimension verification, weight verification, surface finish inspection, stone security inspection, solder joint inspection, plating appearance, hallmark verification, functional testing (where applicable), and final visual inspection before packing.

Critical characteristics are monitored at every production stage, and a final inspection is performed on the full order before packing. For larger orders we follow our inhouse sampling inspection standards to balance thoroughness with efficient turnaround.

Yes. Customers may appoint an independent inspection company before shipment. We will cooperate with the inspection process and provide reasonable access to the finished goods according to the agreed schedule.

If quality issues are identified during internal inspection, the affected products are separated from the acceptable items for corrective action. Depending on the issue, products may be repaired, reworked, or remanufactured before shipment. Our objective is to resolve quality concerns before the products leave the factory.

Yes. Royi Sal manufactures jewelry according to customer requirements and can support compliance with applicable international regulations where requested. Depending on your target market, we can coordinate testing and documentation for regulations such as REACH, or other market-specific requirements through recognized testing laboratories.
Customers should inform us of their compliance requirements before production begins so appropriate materials and testing can be arranged.

Yes. Upon request, we can coordinate REACH testing and provide supporting documentation where applicable. The required testing depends on the product materials, plating, and destination market. Testing costs and lead times vary depending on the laboratory and scope of testing.

Yes. For products intended for the U.S. market, we can coordinate testing according to CPSIA requirements where applicable. The required tests depend on the product category, materials, and customer specifications.

Yes. Nickel testing can be arranged through recognized laboratories. Depending on your requirements, testing may involve surface analysis or nickel release testing to verify compliance with applicable regulations.

Yes. Lead and cadmium testing can be coordinated upon request. The appropriate testing method depends on the material, plating, and applicable regulations in your target market.

XRF (X-ray Fluorescence) is a non-destructive analytical method used to determine the elemental composition of a product's surface. It is commonly used to verify metal composition without damaging the jewelry.
However, because XRF primarily analyzes the surface, it does not replace destructive laboratory testing where regulatory compliance requires analysis of the entire material.

Destructive testing may be required when regulations require analysis of the complete material composition rather than only the surface. During destructive testing, a portion of the product is permanently altered or consumed to obtain accurate laboratory results.
Our team will advise the most appropriate testing method based on your compliance requirements.

Yes. Depending on the material and supplier, certificates relating to metal composition or gemstone authenticity may be available upon request. Availability depends on the specific material being supplied.

We can manufacture jewelry using materials and plating systems intended to comply with nickel restrictions where required. If your market requires nickel-free products or nickel release compliance, please inform us during the quotation stage so the appropriate materials and testing can be arranged.

Yes. We can apply customer logos, trademarks, metal stamps, and other approved markings where technically feasible. Hallmark requirements vary by country and product type.

We accept international bank transfers and other payment methods as agreed between both parties. Payment instructions will be provided together with the Sales Order or Proforma Invoice.
Customers want to know the available payment options before placing an order.

For new development projects, we typically require payment before sample development begins. For production orders, a standard split is a 40% deposit to confirm the order and 60% balance before shipment, though exact terms are confirmed on your Sales Order or Proforma Invoice and may vary for long-term partners.

For production orders, the remaining balance is generally payable before shipment unless otherwise agreed in writing. Once payment has been confirmed, shipment will be arranged and tracking information will be provided.

Depending on the commercial agreement, quotations may be issued in selected currencies such as U.S. Dollars or other mutually agreed currencies. Please discuss your preferred billing currency with your sales representative before confirming the order.

Jewelry prices are influenced by several factors, including precious metal prices, gemstone costs, labor, plating, exchange rates, and production complexity. Since precious metal prices fluctuate daily, quotations are normally valid for a limited period.

We work with internationally recognized courier and freight companies depending on the destination, shipment value, urgency, and customer preference. The most suitable shipping method will be discussed before dispatch.

Yes. Royi Sal regularly exports jewelry to customers around the world. Our team prepares the necessary export documentation to support international shipments.

Import duties, VAT, customs clearance charges, and local taxes are generally the responsibility of the importer unless otherwise specified in the agreed Incoterms or commercial agreement. Customers should check the applicable import regulations in their own country before shipment.

Yes. Once your shipment has been dispatched, we will provide the courier tracking number and relevant shipping documents so you can monitor the delivery progress.

Depending on the shipment and destination country, documents may include: Commercial Invoice, Packing List, Air Waybill or Bill of Lading, Certificate of Origin (where requested), compliance or testing documents (if ordered), and other export documentation required for customs clearance.
Your sales representative will confirm the documents included with your shipment based on your order and destination.

After shipment, your sales representative will provide the tracking information and remain available to assist with delivery updates, customs-related questions, and any documentation you may require. We encourage customers to inspect their products upon arrival and notify us promptly if any concerns are identified.

Please notify your sales representative as soon as possible after receiving your shipment. To help us investigate efficiently, we recommend providing photographs, videos (if applicable), the product SKU, quantity affected, and a description of the issue. Our team will review the information and work with you to determine the most appropriate solution.

If any products differ from the approved specifications, please contact us with supporting information. Our quality team will investigate the issue by comparing the products with the approved sample, technical specifications, and production records before discussing the appropriate corrective action.

Repair services may be available depending on the product, production history, and nature of the issue. Please contact your sales representative with photographs and a description of the problem so we can evaluate the available options.

Yes. Once your design has been successfully developed and approved, future production orders are generally more efficient because the development work has already been completed. Reorders help maintain product consistency and reduce development time.

Repeat order requirements depend on the product, material, and manufacturing process. Your sales representative will advise the applicable minimum order quantity based on your previous project and current production conditions.

Yes. Many customers improve their collections over time by adjusting dimensions, gemstones, plating, finishes, logos, or other design features. Significant modifications may require updated CAD work, new samples, or revised quotations before production.

Where applicable, Royi Sal maintains production records and tooling information to support repeat manufacturing. The retention period and ownership of molds or tooling depend on the commercial agreement established during project development.

Yes. We regularly support customers developing seasonal collections, new product launches, and annual catalog updates. Our team can assist with planning development schedules to meet your launch deadlines.

Yes. Whether you are launching your first collection or managing high-volume international orders, we aim to support your business through every stage of growth. As your requirements evolve, we can assist with expanded production capacity, new product development, and long-term manufacturing planning.

Yes. Each customer is assigned a dedicated sales representative who serves as the primary point of contact throughout quotation, development, production, shipment, and after-sales support. This helps ensure clear communication and project continuity.

Your sales representative will provide regular progress updates at key milestones throughout the project. Depending on the stage of development or production, updates may include written progress reports, photographs, videos, CAD renderings, or estimated completion dates.

We communicate through email, WhatsApp, Microsoft Teams, Zoom, Google Meet, and other mutually agreed business communication platforms. The preferred communication method can be discussed at the beginning of your project.

Yes. For ongoing developments or larger projects, we encourage scheduled review meetings to discuss progress, technical questions, upcoming milestones, and project planning.

Yes. Our sales, engineering, and sample development teams work together to provide practical recommendations regarding materials, production methods, stone setting, durability, manufacturability, and cost optimization throughout the development process.

Yes. If we identify opportunities to improve manufacturability, durability, quality, or production efficiency during engineering review, we will share our recommendations before production begins. Our objective is to help customers develop products that perform well commercially as well as technically.

Yes. Many customers work with us on long-term confidential projects involving multiple collections or product launches. We understand the importance of protecting intellectual property and maintaining confidentiality throughout the partnership.

Our role extends beyond manufacturing. We support customers throughout the product development journey by providing engineering advice, manufacturing recommendations, quality guidance, and production planning to help transform ideas into commercially successful jewelry collections.

Our team focuses not only on manufacturing your designs but also on improving production efficiency, reducing unnecessary costs, enhancing manufacturability, and maintaining consistent quality. These improvements can contribute to better retail margins, fewer production issues, and stronger long-term product performance.

Many customers continue partnering with Royi Sal because they value consistent communication, technical support, product development expertise, reliable quality, and a collaborative approach to manufacturing. We strive to build long-term business relationships by understanding each customer's goals and supporting their growth over time rather than simply producing individual orders.

Yes. Subject to evaluation, we can manufacture using customer-supplied gemstones. Before production, we inspect the stones for size consistency, quality, and suitability for manufacturing. Please note that natural gemstones may vary, and we recommend discussing the handling of customer-supplied materials before production begins.

Yes. We can source a wide range of natural, laboratory-grown, synthetic, and simulated gemstones depending on your design, quality requirements, and budget. If you require a specific origin, cut, or certification, please let us know during the quotation stage.

We will make every reasonable effort to source gemstones that closely match your existing products. However, because natural gemstones vary in color, clarity, and pattern, exact matching cannot always be guaranteed.

Yes. We can apply customer logos, trademarks, laser engravings, and branding where technically feasible. Branding details should be confirmed during CAD development.

Yes. Laser engraving of serial numbers, logos, identification codes, and selected QR codes may be available depending on the product size and design.

Water resistance depends on the metal, plating, assembly method, adhesives, and intended use. We can recommend manufacturing methods that improve durability, but no jewelry should be considered completely maintenance-free.

We can recommend materials and plating systems intended to reduce the likelihood of allergic reactions. If your market requires specific standards, please inform us during product development.

Yes. Depending on the design, hollow construction may be possible to reduce weight while maintaining the desired appearance. Our engineering team will evaluate the structural requirements before recommending this approach.

Yes. We frequently help customers optimize designs to reduce metal weight while maintaining strength, durability, and appearance. This can improve retail margins without significantly affecting aesthetics.

Yes. Larger statement pieces require additional engineering review to ensure structural integrity, weight distribution, and wearer comfort.

Electroforming may be suitable for selected designs. During the quotation stage, our engineering team will evaluate whether electroforming is appropriate based on the design, durability requirements, and production feasibility.

Yes. We have experience manufacturing jewelry with hinges, moving parts, interchangeable components, and articulated mechanisms. Such projects require additional engineering and testing.

Yes. Magnetic components can be incorporated where appropriate. We will evaluate strength, safety, and durability based on the intended application.

Yes. We regularly develop products featuring interchangeable stones, charms, pendants, or decorative elements. The locking mechanism is carefully engineered to balance security with ease of use.

Yes. After reviewing your design, we may recommend casting, stamping, tubing, fabrication, hand assembly, or a combination of manufacturing techniques to achieve the best balance of quality, cost, and efficiency.

Yes. Many jewelry pieces require a combination of casting, laser welding, stone setting, stamping, machining, polishing, and assembly. We select the most appropriate processes based on the product design.

We continuously work to improve responsible manufacturing practices and support customers with sustainability objectives where possible. If you require specific environmental or responsible sourcing standards, please discuss them with us during the project planning stage.

Depending on customer requirements and material availability, recycled precious metal options may be available. Please discuss your sustainability requirements before placing your order.

Where applicable, we can discuss available documentation relating to responsible sourcing, manufacturing practices, and compliance. The level of documentation depends on the materials, suppliers, and project requirements.

Royi Sal is an RJC Certified Member and holds ISO 9001:2015 certification. These certifications demonstrate our commitment to responsible business practices and quality management systems.

Yes. We are willing to review reasonable manufacturing agreements covering commercial terms, confidentiality, intellectual property, quality expectations, and delivery responsibilities.

Exclusivity requests can be discussed on a case-by-case basis depending on the project scope, commercial arrangement, and mutual agreement.

For long-term customers with regular production schedules, capacity planning can be discussed to help support forecasted demand.

Yes. Sharing forecast information helps us plan materials, production schedules, and capacity more effectively, improving delivery performance.

Yes. We support customers developing exclusive private-label collections manufactured specifically for their brand.

Our primary business focuses on B2B manufacturing rather than direct-to-consumer fulfillment. Please discuss your fulfillment requirements with our sales team.

Yes. Customer-supplied packaging or custom-branded packaging may be available depending on the project.

Yes. Product labels, SKU labels, and barcode labels can be prepared according to customer requirements.

Depending on the shipment requirements, we can discuss labeling, documentation, and packaging specifications needed for fulfillment centers.

Yes. Where practical, multiple completed orders can be combined into a single shipment to improve shipping efficiency.

Basic product photographs may be available for production confirmation. Professional marketing photography should be discussed separately if required.

Yes. Depending on the project stage, we may provide progress photos or videos to help customers monitor important production milestones.

While our primary role is manufacturing, we support customers by providing technical guidance, manufacturing expertise, and product development advice throughout the creation of their jewelry collections.

Yes. Based on our manufacturing experience, we may suggest design adjustments that improve durability, wearability, production efficiency, or commercial appeal while preserving your design intent.

Yes. Based on your target country, customer profile, and price range, we can discuss materials, finishes, and manufacturing approaches that align with your market objectives.

Customer information, technical drawings, and proprietary designs are handled confidentially. Additional confidentiality agreements can be implemented where required.

We focus on transparent communication, continuous improvement, reliable quality, and collaborative product development to support sustainable business relationships.

As your order volume increases, we work with you to plan production schedules, optimize manufacturing processes, and allocate capacity to support your business growth.

We assist customers by recommending design improvements, optimizing production efficiency, managing manufacturing costs, and maintaining consistent quality to help strengthen their market position.

Yes. Our objective is to establish long-term partnerships by supporting customers throughout product development, manufacturing, quality improvement, and business growth rather than simply supplying individual orders.

Yes. We can discuss current jewelry trends, market preferences, and manufacturing feasibility to help customers develop commercially relevant collections.

Yes. During engineering review, we can recommend material choices, construction methods, and design refinements that help achieve target manufacturing costs and improve retail margins.

Prototype projects are managed with controlled communication, restricted file sharing, and confidentiality measures appropriate to the agreed commercial arrangement.

Yes. If your products are intended for multiple international markets, we can discuss the applicable testing and documentation requirements during project planning.

Yes. We are happy to discuss manufacturability, materials, production methods, compliance considerations, and cost optimization before you commit to a project.

Yes. Our engineering team frequently recommends practical design adjustments that simplify manufacturing while preserving the original appearance and functionality of the product.

We recommend beginning development several months before your planned launch to allow sufficient time for design review, sampling, revisions, production, and shipping. The ideal timeline depends on the complexity of your collection and your target launch date.

Preparing reference images, design files, target dimensions, material preferences, estimated quantities, target pricing, and launch timelines will help us evaluate your project more efficiently and provide more accurate recommendations.

Contact our sales team with your project information. We will review your requirements, discuss your objectives, recommend the most suitable development approach, and guide you through the quotation and sampling process.

Our commitment is to build long-term partnerships through reliable manufacturing, transparent communication, continuous technical support, responsible business practices, and consistent product quality. We aim to help our customers develop successful jewelry collections while providing practical solutions that support their business growth.